Privacy Policy

Effective Date: January 1, 2024

At Obliflux Stormerix Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

Personal Information

• Name and contact information (email, phone, address)
• Payment and billing information
• Reservation and stay preferences
• Special requests and accessibility needs
• Identification documents (as required by law)

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website usage and navigation patterns
• Cookies and tracking technologies

• Process reservations and provide hotel services
• Communicate about your stay and services
• Process payments and maintain billing records
• Improve our services and customer experience
• Send marketing communications (with your consent)
• Comply with legal and regulatory requirements
• Ensure security and prevent fraud

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal proceedings
• To protect our rights, property, or safety
• With your explicit consent
• In connection with business transfers or mergers

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection

Under applicable privacy laws, you have the following rights:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Data portability rights
• Withdraw consent (where applicable)
• Opt-out of marketing communications

We use cookies and similar technologies to enhance your browsing experience. Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services constitutes acceptance of the updated policy.